Melissa Fish-Crane, CPM, NAHP-e, has dedicated more than twenty-five years to superior achievement in the management of client-owned multi-family residential and mixed-use real estate developments.

Ms. Fish-Crane focuses on business operations and is responsible for coordinating systems and resources throughout the organization to position the company to attain its established strategic objectives for stability and future growth. Working in collaboration with members of the Executive Leadership Team, Ms. Fish-Crane retains oversight of all field management operations at client properties, increasing their financial stability through the application of proven management practices and value-added services.

Resolute in her commitment to inclusivity, diversity, exceptional service and to cultivating long term relationships of trust with clients, Ms. Fish-Crane is consistently relied upon for her business acumen, her expertise and her results-oriented approach to complex issues.

Industry Affiliations, Designations & Service

  • Member of Metro Housing Boston’s Champions of Housing committee.
  • Serves on the Executive Board of Directors of the Institute of Real Estate Management (IREM), holding the advanced designation of Certified Property Manager (CPM); in 2011 she was named IREM CPM Candidate of the Year.
  • Qualifying member for certification of Peabody Properties as an Accredited Management Organization (AMO).
  • National Affordable Housing Professional (NAHP-e), achieving the level of C1P through Spectrum.
  • Member of the MassHousing Multi-Family Advisory Committee.
  • Glassdoor – Top CEO – Employees’ Choice Award – U.S. Small Business Companies.
  • Awarded the National Affordable Housing Management Association (NAHMA) President’s Award.
  • Honored with “Outstanding Women in Family Business” Award – given by The Warren Group.
  • Named to the prestigious “Woman of FIRE” list; the annual recognition award acknowledging key female players in the local FIRE (Finance, Insurance and Real Estate) sectors, celebrating the best and brightest women in their industries.
  • Recipient of Boston Chapter IREM Professional Women of the Year.

Prior Career Highlights

  • Served as Co-Chair of the Greater Boston Real Estate Board Foundation.
  • Appointed to the National Affordable Housing Management Association (NAHMA) Educational Foundation and served as Chair of the Board of Directors from 2016, 2017 and 2018. The foundation brings opportunities for advanced education to residents of member communities and has been instrumental in changing the lives of many individuals and families.
  • Served as Chair of the Training and Education Committee as a member of the Board of Directors of the New England Affordable Housing Management Association (NEAHMA).
  • Served as Co-Chair of the Rental Housing Association (RHA) Education Committee.
  • Served on the Board of Directors of the National Kidney Foundation and was Co-Chair of the successful Boston Kidney Walk for both 2013 and 2014.
  • Served as Board Member of the Mother Caroline Academy and Education Center in Dorchester, MA.
  • 2015 Recipient of the New England Affordable Housing Management Association (NEAHMA) Industry Award – National Affordable Housing Executive Professional of the Year (NAHP-e).

Education

  • B.S. degree from Pine Manor College, majoring in management.

Melissa Fish-Crane, Principal & Chief Operating Officer – 1996+

Personal Interests

My passions are being with my family watching my kids sporting events traveling and relaxing on the beach.