The Peabody Resident Services in Housing model has proven to be beneficial for both residents and management. In many ways, resident services and programs assist with the day-to-day management of the property and provide:

  • Supportive tools to assist residents in meeting the terms of their lease
  • Support for the property management staff
  • Response to requests for reasonable accommodation
  • Incident report follow up
  • Volunteer, stipend, and employment opportunities for residents
  • Amenities to assist in the marketing of the property
  • Community rapport, partnerships and positive public relations

  • "Peabody Properties is a great partner of the Springfield Police Department – we have a fantastic working relationship as part of a collaboration to keep neighborhoods safe and improve the quality of living for area residents."

    John R. Barbieri
    Police Commissioner, Springfield Police Department
  • "Braintree Police Department’s partnership with Peabody Properties, Inc. at Braintree Village and Skyline Apartment with their youth programs extends 10+ years. The Officers enjoy playing weekly summer basketball with the youth along with their mentoring role and are excited to participate in the program each year. We commend PPI’s commitment to their residents in providing quality of life opportunities that contribute positively to the Braintree community and look forward to our continuing partnership."

    Russ Jenkins
    Braintree Chief of Police
  • "The Boys & Girls Club of Greater Westfield Powdermill Unit provides structured, educational and recreational programs, especially quality afternoon programming and positive adult role models outside of school hours, for children of working parents or guardians. These programs instill important character development skills in the youth population, including respect for the diversity of their development and the greater community, a sense of teamwork, self-empowerment and positive experiences with strong mentoring leadership. We are pleased to continue our long standing partnership with Peabody Properties, Inc. and appreciate their dedication in bringing impactful youth programming to their properties."

    Bill Parks
    Executive Director, The Boys & Girls Club of Greater Westfield
  • "Charlesview is a Community of Quality not only because it is a physically beautiful property but because of the truly collaborative efforts between Charlesview, Inc., The Community Builders, Inc. and Peabody Properties to ensure that “Quality” goes beyond the physical facade. Through our work with Peabody Properties we have extensive collaborations with community partners, local colleges and universities, and businesses that bring a wealth of programs and activities to address the needs of the Charlesview Residents as they transition into their new homes and are valuable resources for our surrounding neighborhood and community. I look forward to our continued work with Peabody Properties as we continue to strive to be a positive and contributing catalyst to the reinvigoration of our Brighton neighborhood."

    Jo-Ann Barbour
    Executive Director, Charlesview, Inc.
  • "Not only is Peabody Properties committed to top quality, affordable housing, but they are committed to partnerships that ensure that the residents in the housing that they develop and manage get the best possible services and supports. We value our partnership with Peabody tremendously and often hold it up as a best practices example of a for profit – non-profit partnership that serves a business, a community, and families facing many challenges, while helping to solve a serious social problem."

    Jodi Wilinsky Hill
    Executive Director, COMPASS for Kids