The Peabody Resident Services in Housing model has proven to be beneficial for both residents and management. In many ways, resident services and programs assist with the day-to-day management of the property and provide:

  • Supportive tools to assist residents in meeting the terms of their lease
  • Support for the property management staff
  • Response to requests for reasonable accommodation
  • Incident report follow up
  • Volunteer, stipend, and employment opportunities for residents
  • Amenities to assist in the marketing of the property
  • Community rapport, partnerships and positive public relations

  • "Over the past couple of decades, Peabody Properties has shown a commitment to healthy affordable housing communities through their development of a strong, creative Resident Services program. I commend their leadership in designing services and programs for family and elderly housing alike."

    Thomas J. Lyons
    Manager, MassHousing Community Services
  • "Peabody Properties, Inc.’s well established and recognized Resident Services Department makes community outreach in the Grove Hall neighborhood a collaborative and seamless effort. Our many years of partnership has provided the youth within this neighborhood the opportunity to participate in programs such as Video Production, Music Recording, GED preparation courses, sporting events, empowerment and educational events, and other community programs. PPI’s engagement with the Grove Hall neighborhood resonates throughout the community and we at Project Right appreciate the PPI staff’s commitment to serving the youth of this area."

    Mike Kozu PRI/GHSNI
    Community Coordinator, Project Right
  • "The MGH Institute of Health Professions has been fortunate to partner with the Moorings at Squantum Gardens as part of our Health Promotion and Clinical Education Programs since 2013. This partnership provides students with the hands on experience they need in their education while supporting and assisting the Moorings residents in developing healthy practices and increased strength through exercise. The pairing of the post graduate students in the Doctor of Physical Therapy Program at the Institute with the Mooring residents is beneficial for all and a program that will be continued for many years to come. What has made a difference in the success of this program is The Moorings having an on-site Resident Service Coordinator to reach out to residents and promote the program. That’s also one of the reasons we collaborate with Peabody Properties as together with their Resident Services Team we’ve also brought the program to residents in Chelsea and East Boston."

    Dr. Keshrie Naidoo
    Clinical Instructor and Academic Coordinator of Clinical Education, Department of Physical Therapy, MGH
  • "The Boys & Girls Club of Greater Westfield Powdermill Unit provides structured, educational and recreational programs, especially quality afternoon programming and positive adult role models outside of school hours, for children of working parents or guardians. These programs instill important character development skills in the youth population, including respect for the diversity of their development and the greater community, a sense of teamwork, self-empowerment and positive experiences with strong mentoring leadership. We are pleased to continue our long standing partnership with Peabody Properties, Inc. and appreciate their dedication in bringing impactful youth programming to their properties."

    Bill Parks
    Executive Director, The Boys & Girls Club of Greater Westfield
  • "Not only is Peabody Properties committed to top quality, affordable housing, but they are committed to partnerships that ensure that the residents in the housing that they develop and manage get the best possible services and supports. We value our partnership with Peabody tremendously and often hold it up as a best practices example of a for profit – non-profit partnership that serves a business, a community, and families facing many challenges, while helping to solve a serious social problem."

    Jodi Wilinsky Hill
    Executive Director, COMPASS for Kids