The Peabody Resident Services in Housing model has proven to be beneficial for both residents and management. In many ways, resident services and programs assist with the day-to-day management of the property and provide:

  • Supportive tools to assist residents in meeting the terms of their lease
  • Support for the property management staff
  • Response to requests for reasonable accommodation
  • Incident report follow up
  • Volunteer, stipend, and employment opportunities for residents
  • Amenities to assist in the marketing of the property
  • Community rapport, partnerships and positive public relations

  • "Over the past couple of decades, Peabody Properties has shown a commitment to healthy affordable housing communities through their development of a strong, creative Resident Services program. I commend their leadership in designing services and programs for family and elderly housing alike."

    Thomas J. Lyons
    Manager, MassHousing Community Services
  • "The MGH Institute of Health Professions has been fortunate to partner with the Moorings at Squantum Gardens as part of our Health Promotion and Clinical Education Programs since 2013. This partnership provides students with the hands on experience they need in their education while supporting and assisting the Moorings residents in developing healthy practices and increased strength through exercise. The pairing of the post graduate students in the Doctor of Physical Therapy Program at the Institute with the Mooring residents is beneficial for all and a program that will be continued for many years to come. What has made a difference in the success of this program is The Moorings having an on-site Resident Service Coordinator to reach out to residents and promote the program. That’s also one of the reasons we collaborate with Peabody Properties as together with their Resident Services Team we’ve also brought the program to residents in Chelsea and East Boston."

    Dr. Keshrie Naidoo
    Clinical Instructor and Academic Coordinator of Clinical Education, Department of Physical Therapy, MGH
  • "Peabody Properties is a great partner of the Springfield Police Department – we have a fantastic working relationship as part of a collaboration to keep neighborhoods safe and improve the quality of living for area residents."

    John R. Barbieri
    Police Commissioner, Springfield Police Department
  • "Charlesview is a Community of Quality not only because it is a physically beautiful property but because of the truly collaborative efforts between Charlesview, Inc., The Community Builders, Inc. and Peabody Properties to ensure that “Quality” goes beyond the physical facade. Through our work with Peabody Properties we have extensive collaborations with community partners, local colleges and universities, and businesses that bring a wealth of programs and activities to address the needs of the Charlesview Residents as they transition into their new homes and are valuable resources for our surrounding neighborhood and community. I look forward to our continued work with Peabody Properties as we continue to strive to be a positive and contributing catalyst to the reinvigoration of our Brighton neighborhood."

    Jo-Ann Barbour
    Executive Director, Charlesview, Inc.
  • "Peabody Properties, Inc.’s well established and recognized Resident Services Department makes community outreach in the Grove Hall neighborhood a collaborative and seamless effort. Our many years of partnership has provided the youth within this neighborhood the opportunity to participate in programs such as Video Production, Music Recording, GED preparation courses, sporting events, empowerment and educational events, and other community programs. PPI’s engagement with the Grove Hall neighborhood resonates throughout the community and we at Project Right appreciate the PPI staff’s commitment to serving the youth of this area."

    Mike Kozu PRI/GHSNI
    Community Coordinator, Project Right