The resident services lifeline - by Kate Swope

Braintree, MA (January 8, 2021) – Even in the best of times, a strong and effective resident services program is the key to stable tenancy occupancy for rental communities. As this past year and the ongoing COVID-19 pandemic have been anything but the best of times, the role of resident services has proven critical – and quite possibly a matter of life and death. As a property manager, it’s vital to provide…

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